Housing for Ukrainian Refugees

Privacy policy

The following privacy policy describes how UkraineTakeShelter receives and processes user data. Our priority is to collect the minimum amount of user data necessary.

We never run paid ads, share data with third parties, or sell user data.

Hosts

Hosts who register with UkraineTakeShelter are asked to provide their email address as well as listing titles, descriptions, contact information, and other fields. These fields are exclusively used to show listings to potential refugees and help refugees to contact hosts. We never share this information with third parties, but we may send emails for notifications about hosting. Note, however, that listing details will be made available when a refugee’s search matches with a host’s listing.

Refugees

Refugees do not have to register accounts with the site to search for listings. Therefore, no accounts are tied to refugees. We do ask refugees to provide their nearest city and additional filters, which is used for search purposes. Aggregated details about the number of searches, where matches are found, and how many listings have been created are used to help administer the site and prevent suspicious activity.

Reports

Users can report listings that they deem inappropriate. To prevent abuse of the reporting system, we compare the IP addresses of which users are submitting reports. Users may also voluntarily provide a reason for their report.

Usage

By using UkraineTakeShelter, you agree to this privacy policy. We aim to collect as little user information as possible. If you have questions, contact ukrainetakeshelter@gmail.com.

Security policy

UkraineTakeShelter.com is an independent platform connecting Ukrainian refugees with potential hosts and housing. This website is a public bulletin, and we do not validate individual hosts. We encourage everyone with spare space to post a listing and to mark their listing as filled once they have successfully taken in refugees.

Refugees

For refugees, we provide a detailed guide to help verify hosts, including red flags for potential traffickers, emergency numbers to call, and more. This guide is shown on every listing card and is visible whenever a refugee contacts a host. Refugees must perform their own research. We assume no liability for interactions between refugees and hosts.

Refugees are not asked to provide any personally identifying information. They only provide the nearest city and additional filters if they choose.

We additionally have a reporting system where hosts are removed for posting suspicious or inappropriate listings, and are working with local aid organizations to implement verified accounts.

Hosts

For hosts, we encourage a few steps to verify the legitimacy of refugees. Hosts should try to do a video call with the potential refugee to discuss their situation and may want to ask them to describe their location to verify their identity. Hosts can ask refugees how they are planning to meet up, depending on the regulations of the country. Hosts should ensure that this response is consistent with government policies. Hosts should also ensure that the person they talk with on the phone is the same one they meet with in person.

Hosts will be contacted by refugees directly, so must take steps to avoid scams. It is a host's responsibility to verify the legitimacy of refugees.